How We designed and brought to life the electrical brains, nerves and muscles of our new Headquarters while the clock was ticking. It was the late afternoon of a relatively calm day at MOLO17, when Mr. Angeli called me.
One of my drawings Customer Journey Map (CJM for friends) is a UX tool that can be really useful to analyse and improve everyone's day life. In short, a CJM is a visual representation of customer experience while using products or services. Generally used to make accurate marketing evaluation of such experiences, it can be … Continue reading How a Customer Journey Map can change your life 🙈 🙉 🙊